Everything we create is designed to support children, educators, and families, this includes how we respect and protect your information.

Effective Date: 29th April 2026

A Simple Overview

Your trust matters to us.

We only collect what we need, we protect it carefully, and we use it to better support you, your team, and the children you work with.

1. Who We Are

The Resilient Schools and The Resilient Reader provide professional learning, resources, and support for educators, children, and families.

2. What We Collect

We may collect:

Name and contact details

Workplace or centre information

Feedback and survey responses

Payment details (securely processed)

We may also collect website usage data to improve your experience.

3. How We Collect Information

Information is collected when you:

Sign up for resources or updates

Make a booking or purchase

Complete forms or surveys

Contact us directly

4. How We Use Your Information

We use your information to:

Deliver services and resources

Communicate with you

Improve our offerings

We do not sell your information.

5. Storage & Security

We take reasonable steps to keep your information secure using trusted systems

and providers.

6. Sharing Information

We may share information with trusted providers (e.g. payment or email platforms) or where required by law.

7. Access & Updates

You can request access to or correction of your information at any time.

8. Cookies

Our website may use cookies to improve functionality and understand usage.

9. Updates

This policy may be updated from time to time.

10. Contact

Email: [email protected]

Business: The Resilient Schools / The Resilient Reader